SafAlert Notifier

SECTION IV. Installing ComTekk SafAlert

NOTE: Click on red text for more details on highlighted item

Installation
Audio Connection
Registration
Upgrading to a new version

i. Upgrading from Ver. 2

!! Version 2 users, please read before installing Version 3 !!

This version will require a new activation key. Therefore, it will revert to a 10-units limit after installation. You may see a message "Tones/Emails file exceeded limit. Please upgrade license." DO NOT save the alert list until your new key has been entered (see Registration instructions below). Otherwise, you will lose all but the first 10 tone and email entries. Once your new activation key has been accepted, restart SafAlert. Now all your tones and email entries should be displayed, and it is safe to save and backup your files.

Starting with Version 3, there will be an annual license fee. This will enable us to continue support and development of the Alert Notifier software.

SafAlert Ver.3 program data files are now stored in the common application data folder (same for all Windows users). In version 2, if a different user logged in to Windows, program settings may not be available. This new method ensures the same settings and data files will be used regardless of which user is logged in to Windows.

When version 3 is run for the first time after upgrading, you will see notifications messages that old settings and data files have been imported:

"Settings imported successfully."

"Ver.2 Email List imported successfully."

Old files will be renamed, but will NOT be deleted. Therefore, it will be possible to restore them later if for some reason you revert back to Version 2. Old files names will be appended with ".bak" extension.

While not required, it is recommended that you perform a Backup of SafAlert data files BEFORE installing Version 3. See Section 2.5, using the SafAlert Console.

For more about settings and data files, see Appendix C.

1. Installation:

After downloading ComTekk SafAlert, locate the file saved on your computer.
Double-click the installation file to begin Installation Wizard and follow each step.
If prompted, click "Yes" to allow this program to make changes to your computer.
Select an installation folder.
Click "Finish" to complete the installation.
The software will function for 15 days or until registered.
Proceed to the last section for Registration instructions.

2. Connect Receiver Audio

2.1 connect receiver's speaker output to one of the computer sound card inputs, MIC (usually pink/red), LINE (usually blue), or AUX input:

Preferred method: Using a 1/8" computer audio or iPod cable (either mono or stereo type should work)

2.1.1 Alternate method for audio capture:

If your computer has a microphone connected, simply place the microphone near the radio receiver's speaker.

2.2 Verify receiver is tuned to the correct frequency, and receiving desired dispatch station clearly (excessive static or interference can cause missed alerts). Receiver volume should be no higher than about 25%. If using a scanning receiver, it is best NOT to scan, as this can cause critical parts of tone transmissions to be missed. Keep the scanner in MANUAL mode to avoid missing calls.

2.3 Be sure computer speakers are connected, turned on and volume up part way.

NOTE: If you don't have a way to connect audio directly from radio to computer, place the computer microphone close to receiver's speaker (even a walkie-talkie will work fine for this). The downside is background noise will be picked up and recorded too.

3. Registering your software:

NOTICE: If you have a previously registered an older version of SafAlert if will be necessary to obtain a new product key. Follow the instructions below.

If you have not already purchased a key, visit: www.comtekk.com. A temporary (30-day) activation key will be sent automatically to your email.
Run SafAlert by double-clicking the desktop icon, or run from the Windows Start Menu.
From the main menu, select Help -> Register to open the production registration window.
Send an email to< > requesting an activation key. Your fingerprint code MUST be provided in the email.
Once you receive a product key, enter your registration name and serial number *EXACTLY* as given (it is recommended you use copy/paste for accuracy), then click "Register"
If successful, you will see the registration success message and the Register option will no longer be available from the Help menu. You can see your registration details any time by selecting "About" from the Help menu.
You must close the program then start it again for registration to take effect.
Congratulations! You can start using SafAlert immediately by double-clicking the desktop icon, or select SafAlert from the Windows Start Menu.

4. Upgrading to a new version of SafAlert

Download and run the latest version of ComTekk SafAlert.
If prompted, click "Yes" to allow this program to make changes to your computer.
Follow each step of the Installation Wizard.
When prompted, "Folder already exists, would you like to overwrite?" click "Yes." Your settings and data will NOT be deleted or overwritten.
Click "Next" at each prompt and "Finish" to complete the installation.

If you have any problems, first review the Support FAQ. If you still cannot resolve the issue, feel free to contact Technical Support. Your registration includes one year of free e-mail technical support.

Disclaimer:

Actual performance may vary between different computers and sound cards. The author makes no warranties or guarantees of performance or suitability for any particular purpose, and assumes no liability whatsoever for the use or misuse of any software products. This product is not intended for use as a primary means of notification. The author cannot guarantee timely message delivery and has no control over the Internet, third-party mail servers, or carrier networks.